Developer Policy & Terms

Welcome to the Stackby Developer Platform! Stackby is excited to invite you to build Integrations on our Platform. These Developer Terms are designed to ensure that we provide high-quality, user-friendly products and services while protecting the safety, security, privacy, and legal rights of our Users.

These Developer Terms constitute a binding agreement between you (and, where applicable, your Organization) and Stackby. They govern your use of our Platform and APIs, and set out the requirements for Integrations, including those that may be published and used through the Stackby Marketplace. By creating or providing an Integration on the Platform, using our APIs, or otherwise developing software to be provided or accessed through the Platform, you agree to comply with these Developer Terms and our Service Terms.

Definitions

The following definitions apply throughout these Developer Terms:

• Stackby Stackby, Inc. Also referred to as "we", "our", or "us" in these Developer Terms.
• API Any application programming interface that Stackby may make available to you, including the Stackby REST API, Webhooks, and any SDKs.
• Integration Any software app or extension, application, functionality, website, product, or service that you create (or your Organization creates) that uses Stackby's APIs or otherwise integrates with the Platform.
• Platform Stackby's online hosted services at stackby.com and its subdomains, as well as our mobile applications and downloadable software.
• User(s) Any authorized user of the Platform, as well as anyone who interacts with the Platform or whose Data is on the Platform.
• Data Data, information, or other content uploaded, posted, stored, transmitted, exposed, or otherwise made available through the Platform, including by Users when using Integrations.
• Organization Any company, organization, principal, or other entity, such as your employer (and any such entity's affiliates), on whose behalf you access or use Stackby.
• Service Terms Stackby's Terms of Service available at stackby.com/tos, or other agreement such as a Master Subscription Agreement, that governs your use of Stackby.
• Marketplace The Stackby App Marketplace where approved Integrations may be published and made available for Users to discover and install.

Applicable Terms & Review

Stackby may review any Integration to determine whether it complies with these Developer Terms, whether it can be made available for Users to install, and, where applicable, whether it is appropriate for the Stackby Marketplace. We may deny you or any User access to the Platform, or to any or all of our APIs, at our sole discretion.

In addition to the other standards and requirements outlined in these Developer Terms, we may consider the following when evaluating your Integration:

• Function: Does the Integration do what it says it does?
• Security & Safety: Does the Integration have security flaws, and does it protect the rights of those who interact with it?
• Design: Does the Integration provide Users an intuitive and consistent experience?
• Integrity: Does the Integration treat Users and others fairly and in compliance with applicable law?

We reserve the right to take any action we deem necessary if we believe an Integration violates these Developer Terms or compromises the intent of these Developer Terms, including removing an Integration from the Platform. Access to certain APIs may require review and approval, which we may grant at our sole discretion. To be granted access, you may be required to provide additional information about your Organization and your Integration.

Violations of these Developer Terms may result in an Integration's removal from the Stackby Marketplace, token revocation, Integration suspension, developer suspension, legal action, or any other action deemed appropriate by Stackby. If you violate these Developer Terms, we may or may not provide notice before taking action. We may periodically audit Integrations, including to assess compliance, and upon request you must provide us with proof of compliance.

Security

Your Integration, your network, and the operating system and software of your web servers, databases, and computer systems must meet the following requirements:

• Maintain appropriate administrative, organizational, technical, and physical controls to ensure the privacy, security, and confidentiality of Data.
• Store Data using industry-standard encryption at rest and in transit.
• Protect Data and any other data used in your Integration from unauthorized access, use, or disclosure.
• Implement secure authentication practices, including the secure storage and transmission of API keys, tokens, and credentials.

In addition, you and your Integrations must not:

• Use unpublished APIs, APIs to which you were not granted access by Stackby, or APIs for which your access has been revoked.
• Provide access to the Platform in any fraudulent or unauthorized way, including by bypassing or circumventing protocols or access controls.
• Transmit any viruses, malware, or other code that may damage, interfere with, or intercept any of Stackby's systems or Data.
• Access any Data or devices without authorization or in excess of authorized access.
• Make misleading or deceptive statements about Integration functionality, performance, origin, or Data use.
• Send excessive or unreasonable data loads to Stackby's APIs (for example, exceeding published rate limits) without Stackby's explicit permission.
• Request or make use of a User's personal access token in a manner inconsistent with the User's authorization.

User Experience & Design

Integrations should be useful, well-designed, thoughtful, appropriate, stable, easily navigable, and functional across the devices and browsers that the Platform currently supports. In addition, you and your Integrations must not:

• Present Users with an immediate paywall before they see a welcome page or experience the Integration's functionality.
• Display advertising or promotional content beyond your (or your Organization's) name and logo, or use Data in any advertisements or for the purpose of targeting advertisements or contacting Users without consent.
• Fail to provide appropriate customer assistance, including failing to provide contact methods for Users to obtain timely support.
• Fail to address negative feedback, bugs, or reported issues in a timely manner.
• Fail to notify Stackby if an Integration's function changes materially or if the Integration itself is discontinued.
• Degrade or negatively impact the performance or stability of the Stackby Platform.

Commercial Conduct

Your use of our APIs and your Integrations must meet the standards of fair and appropriate commercial conduct. To this end, you and your Integrations must not:

• Circumvent Stackby's pricing, features, or access restrictions, or otherwise use any API in any manner to avoid paying applicable fees for your, your Organization's, or any other person's use of the Platform.
• Sub-license, distribute, or allow access to the Stackby APIs to or by anyone else without requiring them to have a Stackby account with appropriate access tokens.
• Use Stackby's APIs to replicate or compete with Stackby's core products or services. For clarity, you must not access or use Stackby's APIs or Integrations without prior written consent of Stackby if you are, are affiliated with, represent, or become a direct competitor to Stackby.
• Imply a Stackby endorsement, certification, affiliation, or partnership without explicit written permission from Stackby.
• Engage in any practice that is misleading, deceptive, or unfair to Users or other developers.

Data Use & Privacy

If you make an Integration available on Stackby, including in the Stackby Marketplace, you are responsible for obtaining appropriate User consent or otherwise having a lawful basis to collect, use, process, store, or share Data. This includes obtaining appropriate consent and providing appropriate notice to Users for any sharing of Data with Stackby and for Stackby's use of Data in accordance with its Privacy Policy. In accordance with these requirements, you must also adhere to the following:

• You and your Integration must comply with all applicable privacy and data security laws and regulations.
• You may only retrieve or access Data from the Platform to the extent enabled by Users to whom the Data relates.
• You must have a conspicuously posted privacy policy that clearly explains your data privacy practices and how you plan to collect, use, process, retain, and disclose Data.
• You may collect, store, or use Data solely as necessary to provide your Integration's functionality to its Users.
• You must not contact Users without their consent in compliance with applicable law.
• You must not ask Users to provide sensitive, private, personal, or confidential information (such as credit card numbers or passwords) unless specifically necessary to fulfill the Integration's legitimate function and purpose as requested by the User.
• You must not rent, sell, or transfer Data to third parties.
• If a User makes a request to access, update, delete, or otherwise take action in connection with their Data, you must review and comply with such request as required by applicable law.
• You must not exploit or use Data to build, create, or modify User profiles, or combine a User's Data with data acquired from another source, other than as necessary for the Integration's functionality.

Intellectual Property

You retain ownership of your Integration, and Stackby retains ownership of the Platform, APIs, and all associated intellectual property. By publishing your Integration on the Stackby Platform or Marketplace, you grant Stackby a non-exclusive, worldwide, royalty-free license to use, display, and promote your Integration for the purpose of operating and marketing the Platform and Marketplace.

You represent and warrant that your Integration does not infringe upon the intellectual property rights of any third party. You must not use Stackby's name, logos, trademarks, or other brand assets except as expressly permitted by Stackby's Brand Guidelines or with prior written consent.

Law & Safety

Each Integration must comply with all applicable laws and legal requirements. In addition, you and your Integration must not:

• Confuse, deceive, defraud, mislead, spam, or intimidate Users.
• Infringe upon, or facilitate the infringement of, any intellectual property rights.
• Use vulgar or obscene language or images, or offer content that is violent, extreme, hateful, harassing, bullying, or that a reasonable person would consider inappropriate for the workplace.
• Facilitate violations of the law or the use of Stackby in violation of the Service Terms.
• Falsely represent that an Integration is authorized by, produced by, or endorsed by another company or organization.
• Collect or process personal data of minors without complying with applicable child data protection laws (such as COPPA).

Data Breach Notification

In the event that you discover or have reason to suspect that there has been loss, theft, or destruction of Data, or unauthorized access to, acquisition of, disclosure of, use of, or alteration of Data through or in connection with your Integration, you must:

• Inform Stackby immediately in writing and in no event later than 48 hours after discovery of the relevant incident.
• Cooperate with Stackby's own investigation into the incident.
• Assist with any required Stackby notices to affected Users and regulatory authorities.
• Provide any information requested by Stackby in connection with the incident.

You can reach Stackby for data breach notifications at security@stackby.com.

API Rate Limits & Fair Use

Stackby may impose rate limits, throttling, or usage quotas on APIs. You must design your Integration to respect all published rate limits and handle rate-limit responses gracefully. You must not attempt to circumvent rate limiting through any means, including but not limited to using multiple API keys, rotating tokens, or distributing requests across multiple accounts.

Stackby reserves the right to modify rate limits at any time. If your Integration requires higher limits, you must contact Stackby to request an increase prior to exceeding the published limits.

Indemnification

You agree to indemnify, defend, and hold harmless Stackby, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your Integration, your use of the APIs, your violation of these Developer Terms, or your violation of any applicable laws or the rights of any third party.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STACKBY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR REVENUE ARISING OUT OF OR RELATED TO THESE DEVELOPER TERMS, YOUR INTEGRATIONS, OR YOUR USE OF THE APIS. STACKBY'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO STACKBY IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Termination

Either party may terminate these Developer Terms at any time for any reason upon written notice to the other party. Stackby may immediately suspend or revoke your access to the APIs and remove your Integration from the Platform if Stackby believes, in its sole discretion, that you have violated these Developer Terms.

Upon termination, you must immediately cease all use of the Stackby APIs, delete all Data obtained through the APIs (unless retention is required by applicable law), and remove all references to Stackby from your Integration. Sections relating to indemnification, limitation of liability, data use, and any other provisions that by their nature should survive, will survive termination.

Changes to these Developer Terms

These Developer Terms may change from time to time. When we make changes, we will update the "Last Updated" date at the beginning of these Developer Terms. If we make material changes, we may notify you by email, by prominent posting on Stackby's website or through other appropriate communication channels. All changes will be effective from the date of publication unless otherwise stated. Your continued use of the APIs or Platform after any such changes constitutes your acceptance of the revised Developer Terms.

Governing Law & Dispute Resolution

These Developer Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions. Any disputes arising out of or related to these Developer Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, and judgment on the award may be entered in any court having jurisdiction.

Contact

If you have any questions about these Developer Terms, please contact us:

• Email: developers@stackby.com
• Support: support@stackby.com
• Security: security@stackby.com
• Website: https://stackby.com